Privacy policy
Privacy Policy
At Street Gear USA we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.streetgearusa.com
By using our website, you agree to the practices outlined below.
1. Personal Information We Collect
When you use our Site, we collect two types of information:
a. *Order Information*
When you make or attempt to make a purchase, we collect:
* Name, billing and shipping addresses, phone number, and email
* Payment details (credit/debit card info is processed securely via our payment provider)
* Order history and customer support communications
b. *Device Information*
When you browse the Site, we automatically collect data about your device, including:
* IP address, browser type, time zone, and location
* Pages viewed, referral source (e.g., Google, Instagram), and time spent on site
* Interaction data through cookies, log files, pixels, tags, and web beacons
This helps us protect against fraud, improve the website, and enhance your user experience.
2. How We Use Your Information
We use your information to:
* Process orders and payments
* Ship your products and send confirmations
* Communicate with you about your order
* Respond to customer service inquiries
* Send product updates or marketing (if you’ve opted in)
* Detect and prevent fraud
* Improve the design, speed, and experience of our site
3. Sharing Your Information
We only share your personal information with trusted third parties as needed to run our business:
* *Shopify*: powers our online store ([Shopify Privacy Policy](https://www.shopify.com/legal/privacy))
* *Payment providers*: securely process your payment (e.g. Stripe, PayPal)
* *Shipping carriers*: deliver your orders
* *Analytics partners*: like Google Analytics, to understand how users interact with our site ([Google Privacy Policy](https://www.google.com/policies/privacy/))
We may also share your information to comply with legal requirements, respond to lawful requests, or protect our rights.
4. Targeted Advertising
We may use your data for targeted ads on platforms like Facebook, Instagram, or Google.
You can opt out here:
* [Facebook](https://www.facebook.com/settings/?tab=ads)
* [Google](https://www.google.com/settings/ads/anonymous)
* [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
* [Digital Advertising Alliance](http://optout.aboutads.info/)
5. Cookies & Tracking
We use cookies and similar technologies to:
* Remember your preferences
* Track your cart and browsing activity
* Analyse traffic and improve performance
You can adjust your cookie settings through your browser at any time. Blocking cookies may impact site functionality.
6. Do Not Track
Please note, we do not change our data collection practices in response to “Do Not Track” signals from your browser.
7. Your Rights
You can request to:
* Access or correct your personal data
* Delete your account or information
* Unsubscribe from marketing communications
To do so, contact us at: *\[[support@streetgearusa.com](mailto:support@streetgearusa.com)]*
If you're located in Europe, you have rights under the GDPR regarding your personal data. We process your information to fulfil contracts (e.g., your order) or pursue our legitimate business interests. Your data may be transferred outside Europe, including to Australia and the United States.
8. Data Retention
We keep your order and account data for our records unless you ask us to delete it.
9. Age Restrictions
By using our Site, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minor dependents to use the Site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
*Last Updated:* July 2025
11. Contact Us
If you have any questions, concerns, or complaints about your data or this policy, reach out to:
info@streetgearusa.com